Frequently Asked Questions

Getting started is simple: 1) Create an account on our platform, 2) Complete the KYC verification process, 3) Browse available PAMM offers and select a manager that matches your risk profile, 4) Fund your account with a minimum of $3,000, and 5) Your investment begins working immediately.

The minimum investment amount is $3,000 USD. This threshold ensures meaningful participation in professional portfolio management strategies while keeping the platform accessible to a wide range of investors.

PAMM Pro is available to individual and institutional investors in supported jurisdictions. You must be at least 18 years old and complete our KYC (Know Your Customer) verification process. Some jurisdictions may have additional requirements.

PAMM Pro charges transparent fees: a management fee (typically 1-2% annually) and a performance fee (typically 10-20% of profits). The exact fee structure varies by PAMM offer and is clearly displayed before you invest. There are no hidden charges.

Performance fees are calculated using the high-water mark mechanism. This means you only pay performance fees on new profits — if your investment drops and then recovers, you won't pay fees on the recovery portion. Fees are calculated and settled at the end of each trading period.

No. PAMM Pro is committed to full fee transparency. All fees are clearly disclosed before you invest, including management fees, performance fees, and any applicable broker spreads. There are no entry fees, exit fees, or hidden charges.

The high-water mark is an investor protection mechanism that ensures performance fees are only charged on new profits. If your investment value drops and then recovers, you won't pay performance fees until the value exceeds its previous peak. This aligns the manager's interests with yours.

Yes. Your funds are held in segregated accounts with regulated brokers, completely separate from PAMM Pro's operational funds. This means your capital is protected even in the unlikely event of platform insolvency. We also use bank-grade encryption and multi-factor authentication.

PAMM Pro operates as a technology platform that connects investors with regulated brokers. All trading activities are conducted through brokers who hold licenses from recognized regulatory authorities. We maintain strict compliance standards and regular security audits.

We use 256-bit SSL/TLS 1.3 encryption for all data transmission, the same standard used by major banks. All API communications are cryptographically authenticated, and access tokens are rotated regularly. Our infrastructure is hosted in SOC 2 compliant data centers.

MetaTrader 5 is the industry standard for professional trading infrastructure, used by millions of traders worldwide. Our certified MT5 integration ensures reliable trade execution, comprehensive reporting, and access to a wide range of financial instruments. It also provides familiar tools for experienced traders.

You can request a withdrawal at any time through your dashboard. Withdrawal requests are typically processed within 1-3 business days. Funds are returned to your original payment method. Note that early withdrawal from certain PAMM offers may be subject to the offer's specific terms.

PAMM Pro provides real-time portfolio tracking through your dashboard. You can view your current balance, profit/loss, trade history, fee breakdowns, and detailed performance analytics. You can also monitor your investments directly through the MetaTrader 5 platform.

Our portfolio managers undergo rigorous screening including: verified live trading track record, risk management assessment, regulatory compliance checks, and ongoing performance monitoring. Only managers who meet our strict criteria are accepted onto the platform.

Yes. You can reallocate your investment to a different PAMM offer at any time. Simply close your current position and invest in a new offer. There are no penalties for switching, though standard settlement periods apply.

Yes. Diversifying across multiple PAMM offers is encouraged as it helps spread risk. Each investment is managed independently, and you can allocate different amounts to different managers based on your investment strategy.

To close your account, first withdraw all funds from active PAMM offers. Once your balance is zero, contact our support team to request account closure. We'll process your request within 5 business days and confirm via email.